We're sorry to hear that you're thinking of requesting a refund.

If it's something we have done wrong or if you think our software or its data is lacking in some area, please speak with us before requesting a refund so that we can try our best to make things right for you.

Too expensive? Limited data? Bad customer service? We will make things right.
Requesting a Refund

Refunds cannot be provided where accounts have been actively using up system resources by searching for data. But we will refund you without question if you've simply changed your mind or found a more suitable alternative for you or your business before you've gone ahead and used our software.

For refunds concerning searches returning a small number of results, see this article.

To go ahead and request a refund, please contact us.
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